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Welcome to Blubuddy Documentation

Your complete guide to AI-powered customer support automation

What is BluBuddy?​

BluBuddy is an AI-powered, no-code chatbot platform built to help real estate agents, brokers, and property developers automate customer support and capture high-intent buyer or renter leads 24/7. You can train the chatbot on your own listings, FAQs, brochures, or website content to deliver human-like conversations to every visitor.

Perfect for real estate businesses looking to enhance engagement, BluBuddy seamlessly integrates into your website via a simple JavaScript snippet and supports 70+ languages.

Key Features​

🧠 AI-Powered Chatbot​

  • Instantly answers property inquiries using your content (property descriptions, FAQs, brochures)
  • Supports multilingual communication for global buyers and renters
  • Mimics human agents with natural and personalized responses

⚙️ Custom Bot Builder​

  • Tailor the chat widget to match your brand and website style
  • Set welcome messages, tone of voice, and bot personality
  • Use separate bots for different property types or locations

📚 Knowledge Base Training​

Train your chatbot using:

  • PDF brochures, property sheets, floor plans
  • Real estate website content and blog articles
  • Common buyer/seller FAQs
  • Local area guides

🧲 Real Estate Lead Magnet​

  • Offer downloadable eBooks, mortgage calculators, area reports, etc.
  • Collect emails and phone numbers in exchange—automated lead capture during or after business hours

🔍 Smart Property Search​

  • AI-powered semantic search helps visitors find relevant listings instantly
  • Understands natural queries like “2BHK under 50 lakhs in Pune” or “pet-friendly rentals near downtown”

📈 Insightful Analytics​

  • Track how many leads are generated per property
  • Monitor user behavior, query trends, and chat engagement
  • Optimize listings and chatbot content based on user demand

👥 Lead & Chat Management​

  • View full chat transcripts and contact details of potential buyers or renters
  • Export leads or sync with your CRM tools (e.g., HubSpot, Salesforce)

How BluBuddy Works: Step-by-Step​

1. Sign Up​

  • Enter email → Confirm verification → Create password → Login

2. Dashboard​

  • Create new bots
  • View analytics (messages over time, chats per bot, leads captured)

3. Add Training Data​

  • Go to Knowledge Base → Upload documents, URLs, FAQ and Lead Magnet
  • Train the AI by clicking the “Train” button

4. Customize Chatbot​

  • Name the bot, define behavior, set tone (casual/formal), and language
  • Configure pre-chat surveys (name, email, phone, GDPR consent)

5. Enable Optional Features​

  • Lead Magnet: Configure when and how freebies are shown in chat
  • Intelligent Search: Add website URLs to enable AI-based search

6. Install on Website​

  • Whitelist your domain → Generate script → Embed it in website HTML
  • Once added, chatbot appears instantly and is ready to interact

7. Monitor & Optimize​

  • Review real-time chat logs
  • Improve training data or bot behavior based on analytics

Unique Selling Points (USPs)​

  • ✅ Free Forever (no credit card required)
  • 🧠 Trained on Your Content for personalized, accurate replies
  • 🌐 Supports 70+ Languages
  • 📊 Built-in Analytics to track ROI
  • 📎 Lead Capture Built-in via forms and lead magnets
  • 🔍 Intelligent Search for smarter user queries
  • 🛠️ No Code Needed to set up and launch

Limitations & Upcoming Enhancements​

  • Advanced analytics & visual flow builder (coming soon)
  • Human handoff & multi-agent collaboration (planned)
  • Omnichannel support (e.g., WhatsApp, Messenger) not yet available

Ideal For:​

  • Startups & SMBs looking to capture leads automatically
  • Marketing teams wanting to increase conversions
  • Support teams aiming to reduce workload with 24/7 bots
  • Agencies building client-specific chatbots

Quick Start Guide​

  1. Create Account - Sign up and verify your email
  2. Create Your First Chatbot - Set up your AI assistant
  3. Add Knowledge Base - Train your chatbot with your content
  4. Integrate with Your Website - Choose your platform and follow the setup guide
  5. Monitor & Optimize - Track performance and improve results

Need Help?​

  • 📖 Browse our documentation - Comprehensive guides for every feature
  • 🆘 Contact Support - Get help from our team
  • 💡 Best Practices - Learn optimization tips and tricks

Last updated: $7/28/2025